Gregory Maciag: Standards Forum Provides Insights

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Wednesday, 31 October 2007

Standards Forum Provides Insights

The ACORD Standards Forum was held this week in Fort Lauderdale with 200 participants. Our opening panel of executives included (from the left) BA Scott, New York Life: Joan Falcetta, MetLife; Maggy Leon, Guy Carpenter; Sandi Perillo, The Hartford; Denise Garth, ACORD and Kimberly Harris-Ferrante, Gartner. Members of the panel discussed how they implemented ACORD Standards in their organizations including the challenges and obstacles. Kimberly Harris-Ferrante spoke about ACORD XML being a top priority for the Life & Annuity community. One of the major issues was that organizations were far too tactical in their implementation of standards across the enterprise. It reminded me of a speech I gave a few years ago about the need for an enterprise-wide industry standards compliance policy. Without such a policy, we end up working in silos and the ladies provided ideas on how to break down the barriers. One of our best sessions in recent years.

Posted on Wednesday, 31 October 2007 in Standards | Permalink

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My latest book presents the challenges members face when adopting industry standards as well as the opportunities that come as a result. It features my discussions with many people over many years and follows the foundation I set in my first book "The Business Information Revolution".

Industry standards are never adopted in a vacuum. They become part and parcel of all the trials and tribulations managers face in their day to day work. ACORD Standards are always part of a larger software development project that brings along people, priorities and politics. Adopting industry standards isn't simple, but the benefits far outweigh the problems of building and maintaining proprietary alternatives.

I trust that you will appreciate my frankness, identify with some of the challenges and learn from what others have done to pave the way.

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