Business
information standards are the single most important issue in contemporary management.
Without standards, there’s no genuine connectivity, there’s just spaghetti. Without
standards, there’s no transparency to your business processes, just shadows
where error and fraud can breed.
For doubters who
are basically demanding proof for the efficacy of standards in their own
organizations, ACORD can offer tools and examples, but we can't provide
quantified answers. We don't know everybody's business. Attempting to persuade
people of their own best interests is a losing game. The best we can do is to
offer examples of the alternatives.
Just because
another person's point of view seems crazy to us, it doesn't mean that they see
it as crazy. If we can suspend the passion, and get to the evidence, then we'll
all make progress. One productive way of
offering evidence is to encourage organizations to view standards adoption as a
gradual and reversible process, rather than a cataclysmic big-bang change.
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