Real Time is the ability to click on a button from a client file in the agency management system or comparative rater for immediate access to carrier information on that client. The transaction may be a quote, billing inquiry, claim inquiry/loss runs, policy view, endorsements or a request for information.
This approach provides a single workflow for servicing or quoting with multiple carriers. The Independent Insurance Agents & Brokers of America created the Agents Council on Technology in 1999 to encourage independent agencies and carriers to enhance their productivity and competitiveness by using the latest technologies and most efficient workflows. Likewise, agency system user groups have worked with ACORD in a coalition named AUGIE (ACORD-User Groups Information Exchange). Both these groups came together to lead the Real Time campaign, supported by carriers, solution providers and independent agent associations, striving to encourage standardised and streamlined workflows.
This industry campaign is intended to educate key agency system leaders about the benefits of using Real Time and Download (carrier data in bulk sent to update agency systems).
READ MORE..... Download Insurance Day 18JAN2012
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