Experian notes an important cost of poor data management that is usually overlooked: distracted management attention. It's well known that poor data management can result in poor decisions, but it's less widely appreciated that it can also undermine decision timelines and distort the scope of decisions. (These are my terms, by the way, which I offer in addition to the comments in the Experian piece.)
I wonder also if we've become too comfortable with the idea of information overload. Since we all know there's lots and lots of data washing around our world, no one's going to yell at us if we're not on top of it. Being distracted by data issues is an acceptable form of distraction. I'm not saying that anyone consciously treats data management as a scapegoat in this way, but nevertheless it happens.
We have to remember that it's not data we need, it's relevant data. Data management is the discipline that specializes in relevance. Cost
Comments