Gregory Maciag: Digital Through and Through

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Monday, 24 September 2012

Digital Through and Through

Digitisation is not just about customer acquisition and service. It is also about leveraging the power of data and transforming internal processes, which are ultimately the engines that drive organizational behavior.

Read more from our September Tech Focus Page in Insurance Day. Download ID 2012-09 Tech Focus

Posted on Monday, 24 September 2012 in Data, Data Quality | Permalink

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New Book

My latest book presents the challenges members face when adopting industry standards as well as the opportunities that come as a result. It features my discussions with many people over many years and follows the foundation I set in my first book "The Business Information Revolution".

Industry standards are never adopted in a vacuum. They become part and parcel of all the trials and tribulations managers face in their day to day work. ACORD Standards are always part of a larger software development project that brings along people, priorities and politics. Adopting industry standards isn't simple, but the benefits far outweigh the problems of building and maintaining proprietary alternatives.

I trust that you will appreciate my frankness, identify with some of the challenges and learn from what others have done to pave the way.

Previous Book

This is a PDF version of my book. You have my permission to view, save and print copies for your personal use. Use your browser "Back" button to return to the blog after you visit or print a chapter. If you want a clean copy, it's available at the Amazon bookstore.